Jargonautica
The Foundations

Automation

Having a machine do something a person did. The word hides an important distinction: automating a task is not the same as automating a job, and most jobs are bundles of many tasks. It also hides a second one, between automation that removes the person and automation that changes what the person spends their time on.

Technical view

Literature on levels of automation runs from advisory through to full autonomy with no human involvement, and the middle levels are where most difficulty lives, because partial automation creates monitoring roles that people perform badly. Related concepts include the irony of automation, that automating the easy parts leaves humans with only the hard residual, and automation-induced complacency. These findings predate AI by decades and transfer directly.


Part of AI Terminology Index, section: The Foundations.

How it connects

Automation links to 7 other terms. The faint lines are links between those terms. See it in the full graph.

DeskillingDeskillingHuman in the LoopHuman in the LoopAutomation BiasAutomation BiasDisplacement and AugmentationDisplacement and Au…Workflow Versus AgentWorkflow Versus Age…Labour Market PolarisationLabour Market Polar…No-code and Low-codeNo-code and Low-codeAutomation